All orders shall be subject to acceptance by TidySquares and indicated as such by email. We reserve the right not to accept an order for any reason whatsoever. You may only cancel an order within 24 hours of receiving confirmation.
Payment must be received by TidySquares before acceptance of an order and its further processing.
Prices do not include customs duties, sales, federal, state, local or other taxes. Any such duties or taxes shall be paid by you.
Shipping is free to the continental US and Canada. We do not ship anywhere else. Tidysquares cannot guarantee delivery on a specific date or time. Delivery time take 3 to 4 weeks from placement of order depending on your location. You will receive a tracking number when your order ships. It is your responsibility to accept a delivery made to you as a signature will be required. You will be contacted by our shipping company to facilitate an arranged date and time for delivery. Your order from Tidysquares will arrive packaged on a pallet. There may be more than one pallet depending on the size of your order or product. Wall units and servers are semi-assembled and are delivered white-glove. All other products are flat packed and are delivered curb-side. Please see our warranty policy for goods damaged in shipping.
It is your responsibility to check the order with the shipping agent at the time of delivery to determine if any damage has occurred in transit as well as for any obvious shortages. If possible, please take photos and email to firstname.lastname@example.org. This is also to be documented with the shipping agent at the time of delivery. You should notify Tidysquares within 24 hours for a replacement either via the customer portal or by calling our customer service department at 1-855-662-6620 for an expedited replacement.
All samples are shipped USPS.
See Returns Policy
Warranty and Replacement
See Warranty Statement